FAQ
Where are Yellowlegs made?
Yellowlegs are handmade in Edgartown, Massachusetts on the island of Martha's Vineyard.
What size should I get?
If you're unsure of what size to order, please refer to our size chart which can be found here
Are my sandals covered under warranty?
All sandals are warrantied for damage due to manufacturing defects for 1 year from date of purchase. Any sandal with a manufacturing defect can be returned to Yellowlegs for repair, at no cost to the customer. If the sandal cannot be repaired; a new pair, of the same type, will be returned to you.
Our warranty covers:
- Delaminating of layers
- Stitching
- Straps that have pulled out cleanly with no tears
Any damage to the sandal other than manufacturing defects will not be warrantied. Examples are, but not limited to the following:
TORN STRAPS (TOE OR SIDE), ANIMAL BITES, HEAT DAMAGE, WEATHER DAMAGE (FADING, CRACKING, WARPING).
My leather sandals got wet, what should I do?
It is best to keep leather products as dry as possible. If your sandals do get wet, allow them to dry entirely without direct sunlight. This will help prevent cracking.
You may find the sandals curl up after they dry in direct sunlight or extreme heat. With continued use, they should flatten out and return to normal.
Cracked leather is the result of water damage and not something covered by our warranty.
What is your return policy?
Returning for a Refund
Orders placed on our website can be returned for refund. There is no time frame and the refund will go to the original form of payment. Merchandise must be returned unworn and in new condition.
Exchanges
Yellowlegs merchandise that was purchased from our online store or elsewhere can be returned for exchange, there is no time limit. The merchandise must be returned unworn and in new condition.
Contact our support team here to submit a return or exchange.
Do you ship to PO Boxes?
Yes we do!
Do you ship internationally?
We do ship internationally. If you're ordering from outside the USA, please contact us here to place your order directly.
Am I able to change order after I've placed it?
There is a chance we can change your order before it's too late. Contact us here if you wish to alter your order.